Chris in the service department SAVED THE DAY for me. I was desperate & they were able to expedite my car into the service bay (on a Friday afternoon at 3pn) & quickly determine what my problem was. I even had a dog with me that they welcomed in the customer lounge. These guys ROCK!
Over the years we have bought about 8 cars from Gary Force Acura, and they have been the BEST dealership to work with in every way. From buying to leasing to service, their customer service is top notch and I remain loyal to them. We miss our salesman, Steve Hanson, (he retired a while back), because we always felt he looked out for us and actually cared about us. Tim in service(Joel and others), and Laurie, at the checkout counter know me by name, and it is always a positive... & pleasant experience. My most recent experience a few weeks ago, showed to me how honest they are, when I brought my car in for something that I thought was wrong, and they had it all day, and an overnight to determine what to do, and after it was all over, they said they didn't think I needed to do anything at this time, and that they didn't want to just perform a job and take my money, but that I should keep an eye on it and if I still have trouble down the road, to bring it in. Now, how many dealerships would do that? None, except Gary Force Acura. It's the people and their integrity, at the dealership, in all the departments, who stand out to make it a great experience. I highly recommend Gary Force Acura. See More
Always a great experience! Love the way the service department makes you feel like you are their only customer of the day. The facility is top notch.
Car buying can be stressful but Dennis made it easy. He was always working for my best interest. Love my new car! Thanks guys!
As always, I have nothing but high praise for the entire GARYFORCE team. And I always recommend them highly. One last thing, the attitude of the service department is first quality.
Tim (customer service), Robert (service tech) and the entire service crew are excellent! They are a huge reason why we continue to own Acura vehicles and only get them serviced at Gary Force.
This is my second Acura. I loved and enjoyed the first one. I look forward to many years of good service with this second one.
Gary Force Acura is a first class service operation. They produce expected results in a pleasantly unexpected manner. And they do all this while showing extreme consideration for my time.
Great service department at Gary Force Acura in Brentwood. They realize how important your time is. They get you in and out quickly. The loaner car is a nice touch. I like the loaner car so much I almost wanted to trade up on the spot.