I had been stressing so much over the end of my lease term because of several negative reasons and I was afraid i would walk out of there with no car and no hope to find another one anywhere else. I was in quite the pickle. A couple of months before my lease ended i was contacted by Brooke, who was doing her best to find the right option for me but nothing was working. When i finally went into the dealership the week of the end of my lease i knew i had to figure something out thay day. I sat down witb Brooke for a few hours and she was so incredibly helpful and eased my stress by a 1000% because one factor of my stress was just dealing with the salesmen there trying to hustle me...(which happened to me there many months prior) anyway despite everything that was freaking me out Brooke really nailed it in literally finding the best option for me and Acura really pulled through to help me get out of the hole i was in. (Sub par credit, bad ex boyfriend, no down payment, over my miles, damage on my current car....etc) Im so glad its all over and am really looking forward to working with Brooke in the future and HIGHLY reccomend everyone (especially women) to use her. I walked into the dealership with my guns loaded thinking id have to deal with some guy trying to take advantage of me and my situation. I know it sounds terrible but the sterotype exists for a reason and its happened to me before. Anyway, glad its all over and done all thanks to Brooke!
Excellent service. Definitely going back I always order parts here for my shop
5+ stars!! We bought my car there about two months ago and just had a alternator issue. They brought my car in and gave me a beautiful loaner while they fixed the issue. They put a new alternator in for no charge and I have to say the customer service is amazing! Way above average!! Everyone is so nice and welcoming!! They go above and beyond is sales and service!! Highly recommend to anyone looking for a new car or needing service!!!
My first visit to Gary Force Acura for service was excellent. I was there for a recall. It was simple and painless to quickly get an appointment and while I was there, I had them replace my wiper blades. They were friendly, efficient, and the wiper blades were less than I paid at a car parts store for my last car. I was very happy with the entire experience.
Ask for Peter Corey for your salesman. Awesome guy! We have purchased several and always through him.
I found my used Lexus RX 350 SUV dream car via TrueCar and it just happened to be at this Acura dealership. I scheduled a test drive appointment. Within minutes of my arrival, the car was ready for me to test drive. The detail team did a fantastic job cleaning the vehicle. The salesman allowed me to test drive the car up I-65 in heavy traffic and we took smaller roads back to the dealership. There was NO pressure at all! Just a sincere interest to answer my questions and ...see that I was satisfied. The asking price was fair, reduced slightly by an internet discount, reasons were explained for the lower than expected trade value of my car, and the interest rate was adjusted slightly to reflect my actual excellent credit score. Once again, the numbers were presented without any pressure. It was easy to say "Yes"! to the car purchase. And that wasn't all! The paper work was processed smoothly and fast. The salesman even helped me transfer all of my stuff to the new Lexus This was a positive, painless experience and I would recommend them for any car purchase in the future. See More
Bought a car here in October and couldnt be happier with both the car and the service. The guy who sold me my car was great too- Peter Corey. I will buy all of my future cars here, it was really that awesome.
This is my first Acura. I received good and efficient service from the staff. I look forward to building my relationship with these guys.