Customer Testimonials
I just want to acknowledge a fantastic service supervisor. Mr. Matt Hicks went far beyond helpful and is the reason why I will buy my next car from Acura Brentwood. My daughter was experiencing a problem with her local Acura dealer and Mr. Hicks resolved the problem which they could not. Mr. Hicks is a tremendous asset to Acura. Thanks you Sir!
I purchased my 2023 Acura MDX in August, and although I’ve had a few minor issues from the beginning, I absolutely love my car! This is my first Acura, and I think I’m hooked! I especially want to recognize Tim in the service department. He has been absolutely wonderful! His knowledge and expertise are impressive, and you can tell he really knows his stuff. What I appreciate most is his patience, dedication, and the way he treats his customers. He takes the time to listen, explain things, and make sure you feel confident that your vehicle is in good ... Read More Google - Oct 25, 2026
Terry's the best salesman in this dealer
It is obvious that Chris is passionate about the Acura brand. He was very helpful in getting us into a new MDX for a fair price and didn’t require hours of sitting in the dealership. It was easy communicating with him over the phone, and in person.
Smooth process getting a new vehicle. Shout out to Chris Moosekian
I bought a Kia telluride from this dealer today after looking for the right deal for quite some time
Chris was a PHENOMENAL salesman and really the only person I’ve wanted to work with thus far after hunting day and night for the right car, package, color, etc and they made the financial aspect extremely easy. They had the car squeaky clean,with a full tank of gas, and fully serviced & ready to roll off the lot. Car fax in hand. Chris was professional, knowledgeable and very personable, and allowed plenty of time to test drive and get ... Read More Google - Sep 6, 2026
Lenny was awesome. I highly recommend them , Great experience, Quick easy and very informative. I would buy from them again.
I recently purchased a vehicle from Sam at Gary Force Acura, and I couldn’t be more impressed. From the moment I walked in, Sam made the entire process comfortable, transparent, and an overall enjoyable experience. Sam took the time to really listen to what I was looking for and helped me stay within my budget while still getting the package and must have features I wanted—without any high-pressure tactics. His product knowledge of the MDX was excellent; he clearly explained the differences between models, packages, and financing options.
What stood out most was Sam’s friendly approach and ... Read More Google - Aug 23, 2026
I've been going to Acura for awhile for maintenance and services on my ILX. They have always done a wonderful job. Most recently I had an active recall on my vehicle and I was able to get my car scheduled pretty easily. Additionally, they were accomodating to fit my schedule, and even helped to patch up a loose splash shield. Jay from the service dept was particularly helpful and made sure to keep me updated throughout the day. Lastly, I was able to easily secure a loaner car prior to my appointment. I enjoyed the MDX 2026 loaner and enjoyed ... Read More Google - Aug 7, 2026
We had bought a used Acura locally where we live and added the extended warranty. We started having trouble with both the driving assist functions as well as the A/C. We took it to Gary Force as that was the closest Acura dealership to us. The repairs needed took two weeks and required a complete replacement of her A/C system & replacement of the camera system. But during this whole time, Tim stayed in touch and kept us up-to-date!! He was so great to work with on this and cared about finding/solving the problem. More than a 5... Read More Google - Jul 31, 2026
Twelve years ago we met Eric and were impressed with his knowledge of the MDX we ultimately purchased and his approach to us. We have remained in touch throughout the years usually during scheduled maintenance appointments. It was an easy decision to contact him when we considered trading for a new MDX. We have always appreciated his straightforward and honest approach with us. We are fortunate to have made a connection with Eric all those years go. BTW, the new MDX we purchased yesterday is an incredible upgrade from the one we have enjoyed for the last 12 years.
Overall great experience! From my initial phone consultation with Tyler B and traveling to Brentwood from out of state, then driving back in the perfect vehicle for me! Tyler was very attentive, informative, and stayed in touch! The financing options were very reasonable. All the boxes have been checked off. Loving my certified pre-owned RDX!
Chris is the best in the business! Professional, makes the process easy as possible & great in every aspect. If you are looking for a car i HIGHLY recommend him
Best service we have experienced in middle Tennessee! Superior pricing, nice lounge area if you have to wait! It beats Lexus and BMW!
Tyler Barrett was outstanding from start to finish. He was knowledgeable, patient, and incredibly professional throughout the entire process. He took great care of our family and made sure we felt comfortable and informed every step of the way. Thanks to Tyler, we drove home in a beautiful car that we absolutely love. Highly recommend working with him.
Gary Force Acura and their team are top quality. I drive 1.5 hrs to get my car serviced by them due to the despicable Acura dealership that is local to me. They have the best advisors and customer service. I am always updated and receive videos of what was done with my vehicle. I have never been disappointed by them. I highly recommend getting your vehicle serviced by them!
We just purchased a used Acura for my wife's new car. Everyone was exceptionally helpful. The financial officer was friendly and explained everything well. I would highly recommend Gary Force Acura in Brentwood, TN.
Eric made buying my next car super easy!
We had a great experience at Gary Force Acura. Terry Hill was an awesome salesman. The finance department was great. We were in and out with a 2025 Acura RDX in about 2 hours from test driving. Love my new ride!!!!!
Was very easy to negotiate my deal. Price was good, Chris( my sales representative) was extremely knowledgeable on the vehicles he sold, and all vehicles in general. Left no questions unanswered, and made the process easy.
Sales and Finance very personable. Great knowledge of the vehicle and finance process was quick and easy.
Lenny was awesome!!!!
Terry was great in the sales process and Don in the finance area.
Eric Green is an excellent salesperson. This is our 3rd Acura MDX purchased from Gary Force. All of their staff was very polite and friendly.
I have bought cars from multiple dealerships in my life and will say that Gary Force Acura was by the fair the best experience. Great trade in value and you get the sense that they really want to help the customer, not prey on them. Go talk to Terry.
Great service from start to finish. Cameron was a great help with getting the deal done. Lenny was very professional on the completion of the sale and explained everything on the vehicle. Lenny was exceptional and took very good care of making sure my daughter was surprised with her new RDX and that she knew how to operate all the tech options on the vehicle. By far the best dealership that we have visited in the last 6 months.
We recently purchased an Acura RDX from Gary Force Acura, and the experience was excellent from beginning to end. From the day we first walked through the door to completing our purchase a few days later, everything was smooth and professional. Terry Hill, our Sales Consultant, was first class in every way—knowledgeable, helpful, and genuinely great to work with. We’ve also been contacted by others in the organization offering assistance if needed, which speaks volumes about their customer care. We love our Acura RDX and could not be happier with our experience at this dealership.
Just recently purchased a 2025 Acura ADX with help from Cameron. Cameron was the only associate that greeted me upon arrival and assisted me immediately every step of the way. I told him my wants and he showed me several cars that fit what i was looking for and explained everything thoroughly. He was very friendly and professional and I can’t thank him enough for helping me through this process. The finance team was exceptionally helpful as well made the car buying process smooth and easy, overall I am very happy with my new purchase and look forward to being ... Read More Google - May 5, 2026
If you are interested in a calm and educational experience, as you shop for your new car, Cameron at Gary Force Acura is your guy. He is very educated on the vehicles and not pushy at all. During my first visit he "sold me" on my new Acura RDX!
We were beyond happy with our experience at Gary Force Acura. Our Sales Advisor was Terry Hill. Terry was enthusiastic and helpful. We didn’t make an appointment but was greeted like he was expecting us. We knew the car that we wanted to see and yes, he was that familiar with the dealership’s inventory that he took us right to the car 🙌🏽 Overall, this dealership and Mr. Terry Hill get a 5-Star rating and the car is gorgeous ⭐️
Great experience purchasing a car from Cameron Hayes and always terrific service department servicing the Acuras I have owned over the years.
I received first class service from the time inquired online,about the vehicle that I was interested in,until the day that I drove it off the lot.
My wife and I purchased two MDX from this dealership from Cameron. He was excellent and no bs back and forth. We totally recommend him and this dealership.
From a low pressure, but highly informative test drive to consistently prompt responses to requests for information, and finally, a quick and easy closing for paperwork the team at Gary Force Acura were great to work with.
Best dealership in middle Tennessee! Always helpful and make the process so easy. Mike is the perfect salesman helpful in finding what I need. I have got my last seven vehicles from Mike and wouldn’t go anywhere else!
Tyler was very knowledgeable and friendly. He worked with us on pricing and got us exactly what we wanted!
I asked diagnostic for my vehicle, they fixed it from warranty even though another dealership claimed the warranty fix before. I believe other dealership just band-aid the problem. Gary force Acura actually fixed my car PROPERLY. Thank you Jamie
Lenny was so kind and helpful. He understood exactly what we were looking for and he did everything he could to help me find a great Acura ADX for my daily drive. Trey in finance was a pleasure to work with and didn't pressure me in any way. Finally, Matt in vehicle delivery was so knowledgeable and very kind as well and went over every feature. Highly recommend! This is a great dealership! Thank you Lenny, Trey, and Matt!
Lenny was my go to guy. I purchased my 2025 MDX over the phone. Found exactly what I wanted on your website and worked with Lenny to complete the deal. He was very knowledgable and personable. I enjoyed my transaction with him. Please thank him for me.
My second review is for Matt Randall. He walked me through the technicalities of my new car, and answered all of my many questions. I can't say enough about his knowledge and patience!
He is a true asset to your dealership, and I am so glad that you have him to help us ... Read More Google - Mar 21, 2026
Salesman Eric was real professional no problem getting the car that I wanted i will be doing business with them on my next car
Appointment was good, service waiting was great, service was quick. Customer service was excellent!