READ WHAT OUR CUSTOMERS SAY
Excellent professionalism and service from start to finish. Impressive engaged employees who seem to value and enjoy their work.
Just bought a certified 2018 RDX and thanks to Sam Lavender, it was a great experience. He answered all my questions and the whole team at Gary Force Acura was just great!! THanks Sam
Excellent from start to finish. Under promised and over delivered.
Great Dealer Service. They above and beyond normal dealers. They are Exceptional. Give them a try. Ask for Tim in Service.
We've acquired several Acura MDX's from Gary Force Acura in Brentwood TN and used Gary Force for service, too, over the years. Excellent folks and service all the way around. Ask for Lennie Krakauer when you're ready to buy or lease. He's the best pro we've worked with -- ever.
The service department is doing a fine job. Adam did a great job setting up the appointment and coordinating the service for our MDX. Good service is getting harder to find these days, however Gary Force Acura has been able to keep the bar high. Keep up the good work!
I had a wonderful experience. I was treated with the up most respect. Sam my salesman worked alone with me to get the vehicle I wanted and the payments suited for me. Outstanding job Sam.
Been doing business with Gary Force Acura for over 15 years. Always had excellent service from all departments. Service advisor, Tim Durbin, does outstanding work!!! Latest service, 2/11/20, performed with usual efficiency and attention to detail. Highly recommend.
Cannot recommend Gary Force Acura enough! Incredible customer service + positive experience all around.
Beyond excellent customer service on the part of Mike Lowe and the General Manager, Keb. Thank you both for the fantastic experience. We love the car and the people who sold us the car.
Our salesman - Mike Lowe - did an outstanding job. 2nd Acura we've purchased with Mike. He's very professional, knowledgeable and customer focused. Great total experience with sales, business manager and service department. Would highly recommend Mike and the Gary Force Cool Springs team!
Although I've been a loyal Acura owner since Acura was first introduced in the mid '80's, the staff at Gary Force never ceases to amaze me! I love and appreciate the way Acura vehicles "fit me"! I've heard Acura called a driver's car, and it certainly is mine! I can't say enough positive comments about the MDX! After making the leap from a sedan into the MDX a little over 3 years ago - which was a big leap for me - I quickly learned the MDX holds the road flawlessly and the safety features make me feel much more ...
Very friendly and helpful staff. I did not purchase a vehicle from them as I could not fit in the vehicle properly. This was due to no fault of theirs. I would definitely recommend this place if you want an Acura.
Excellent workers to work with and always accommodating for the needs of their customer. They always do a once over and will let you know if more work is required then they will explain of it's importance and allow you determine if you what it done or not. Congrats to Joe Trail and his team!
Professional. Car was completed in the time they said. Honest. Free car wash!!Thank you Gary Force Acura
I particularly appreciate the opportunity to get work done while I sit in your waiting area to have my car serviced. It is comfortable and (most importantly) quiet...no loud television noise to pollute the space.
We continue to be happy with Gary Force Acura’s service department. We have two cars that they service and one is 18 years old. They never fail to fix any problem our cars may have, but we feel that by taking our cars in for timely service, it prevents any future problems. We love our Acura cars and would not use anyone but Gary Force service department.
Recently leased a MDX at Gary Force. Our sales associate, Ricky, was very knowledgeable and helped to locate the specific car we wanted even though they didn’t have it in stock. I recommend Ricky 100%
I love this dealership and I’m on my second Acura with them. The service department is fantastic. I usually have Tim as my contact - today Daniel helped me out with a service appointment and got my car turned around in record time. For this reason, I will be loyal to this Acura dealership for my next purchase and many more!
This is THE best dealership probably anywhere! ADAM SCHMULI in Service is the greatest and explains everything to you.
Lee Hoppe helped us with the purchase of our new 2020 RDX. Appreciated his patience with us and we were happy with the sale and the new vehicle.
Jim in parts was so very helpful. Went over and above. Thank you! So grateful Robin Stafford
Service is good here
The best in the business. Joel Trail, Tony and Tim take care of you like its the Ritz Carlton.
I had the best experience with Todd and Mark! Thank you so much for working with me and helping me get my dream car. Everyone was so kind and they truly care. I went to the dealership in my hometown and didn’t get the help I needed, so I called Gary Force to see if they had what I wanted and Todd was ON IT! Highly recommend
Best dealership experience ever. It was very quick transaction. I went in to dealership around 350pm and was out of there by 545pm. Rick was really helpful in choosing the vehicle and provided superb customer service.
Peter is a great salesperson. I would recommend anyone see him for a great buying experience. He was not pushy, answered all my questions, and made the experience as easy as possible.
Very professional car purchase process at Gary Force Acura. Sales team is motivated but courteous. Especially pleased with Todd Murray.
Adam did a great job to have my son’s car fixed.
Todd Murray at Gary Force Acura is PHENOMENAL! He was immediately responsive, provided customer care unlike any other, and made my experience as seamless and wonderful as possible. From our initial phone conversation to the day I drove home in my new new vehicle, his attention to detail was impeccable. And it hasn't stopped there! I would highly recommend Gary Force Acuraa definitely see Todd Murray - he is the ABSOLUTE BEST!
Mark Benfatto and Chris Green made my car buying experience so amazing. I had such a great experience the first time I bought a second car from them. They do not pressure you to buy something you're not comfortable with and will work with you to make sure you are taken care of. The dealership is always so welcoming and the other staff is so friendly as well. In addition, I just came in for my first oil change and the service department made sure I knew what was going on and went the extra mile to take care of ...
Daniel always goes the extra mile and provides superb customer services! I have been taking my MDX here since I got it and have never had anything less than wonderful service at very reasonable prices. Thanks for making it so easy and an enjoyable experience.
Great services, friendly professionals, very efficient process.
Always great service and we're on our 4th Acura in our family. Great cars, great company, great people.
Tony Winfree at Gary Force Acura is the best of the best in the service industry!!! Simply said, he's fabulous...friendly, knowledgable, respectful of my time!!!
I've been having my cars serviced by Gary Force Acura for years. Everyone that I have encountered there is professional, customer oriented and top notch in every way!
I purchased an Acura RDX GF Acura (for a family member who lives out of state) years ago. It was a great car buying experience which for me means “no surprises.” Over the last month the car was having problems requiring two locksmith visits and two trips to the shop. I then took it to GF and the problem was fixed in a few hours.
We had a great experience shopping for a car at Gary Force Acura. We went several times to look at the Acura RDX and after our 3rd visit, we made the decision to purchase it. Robert was our salesperson and he was awesome to work with. Professional, knowledgeable and very personable! He was also extremely patient with us and never pushy. We met with Mark to complete the financing options and he was awesome to work with and very patient as well! And finally, Beau (the IT expert) gave us a training session on all the ins and outs of ...
Great service as always. Tim takes outstanding care of my car and is over the top with making sure the experience is top notch!!!
Gary Force Acura is always a pleasure to work with! First class all the way! I highly recommend Michael Lowe as he made the process run very smoothly.
The experience was excellent from first contact via phone to the day we did the deal , is the most straight forward and fast deal I’ve made buying or leasing a car , I Highly recommend Gary Force Acura and in particular Robert Hunter
The Gary Force Acura team is phenomenal! I went last Saturday looking to possibly trade my Toyota 4Runner and was immediately approached with a friendly greeting from Lee Hoppe, Sales Consultant. With no added pressure Lee immediately got me in the car I was looking at for a test drive. He educated me on all the features and details I might have missed without his expertise. The financing process was a breeze too. CJ Mohler, Finance Manager made sure to present me with the best options that would work for me and my financial needs! Not to mention, one heck ...
Adam took great care of me and my MDX. Communication has always been spot on at Gary Force Acura!
I usually shop at the small private lots, but had a great experience with Lenny and bought a TLX. Lenny has a true passion for cars, knows everything about the Acuras, and was low pressure, only helpful. He actually wanted to find me a car I'd be happy in, not just make a quick sale.
Easy appointment and loaner request once I determined how to request the loaner on the web site. They have kept my Acura TL running for 20 years!
Tim at Gary Force and the service staff were very professional and answered all my questions. I took the vehicle in for a Timing Belt Service. Another local establishment told me I needed motor mounts. The staff at Gary Force examined the motor mounts and told me I did not need them. They took the time to explain to me what I should be looking for and what I would feel (vibrations) if the motor mounts were bad. They could have easily said I needed the motor mounts and I would not have known any better. Needless to say I ...
Always very courteous and professional. Tony was great!
Service after the sale is of great importance to me, and I will say, Joel Trail and his service team really do a fantastic job - consistently. If an unforeseen problem arises, it gets fixed. Joel is going to make sure his customers are happy. I couldn't ask for anything more.
As ALWAYS... Excellent fast, friendly service!! Thank you!
T Whom It May Concern,Our experience was wonderful!! We could not have looked the world over and found anyone who was as helpful to us on making a decision to choose a new vehicle than Eric was in helping us. He was so attentive and helpful to my wife who had many questions since we are senior citizens; however, Eric was so attentive in answering all of her questions to the best of his ability. The young lady who did the paperwork and went over the paperwork dealing with the extra warranties, etc. was more than helpful as well....
One more note ... the ONLY negative about my recent service experience at the Acura shop -- was the cleaning of my car. Both at the service visit, and the day we purchased it ... the car cleaning was not near as good or thorough as I would expect from Gary Force. :( Not a deal breaker ... but the cleaming crew could do a better job on that. Thanks for listening.
We really liked working with Tim regarding the service done on our TSX. He was very helpful,courteous and professional with us.We will recommend Force Acura to all.Thank you,
I recently had a warranty repair issue with my Acura and contacted this dealership. After verifying the VIN number and my information they immediately informed me that the repair was under warranty, and that they would set up an appointment as soon as possible. They ensured that I would have a loaner vehicle for the duration of the repair. They were very friendly, professional, and were committed to fixing the problem. The day I brought in my vehicle they were very friendly and accommodating, and quickly got me back on the road with the loaner vehicle. I noticed that I ...
Absolutely professional and caring.
Acura is a fine auto, but Tony in the service dept. Is one of the nicest, finest, service manager you could deal with. He always has a smile, never will recommend something not needed, and will always listen to you wants or needs. He's the best.
I've been taking my 2012 TSX to this dealer since I got the car 3 years ago, and they have always been extremely helpful and professional with their service. I recently needed my entire power steering system replaced because of an issue that should be an official recall. Long story short they replaced all of it for me and saved me an incredible amount of money. Customer service has always been one of their top priorities, so I strongly recommend them.
It's clear the folks at GFA have done everything they can to make the service department as comfortable and friendly as they possibly can.
1634 Westgate Circle • Brentwood, TN37027
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Gary Force Acura
1634 Westgate Circle • Brentwood, TN 37027 Get DirectionsGary Force Acura Pre-Owned
3030 Mallory Lane • Franklin, TN 37067 Get DirectionsToday's Hours:
Open Today! Sales: 8:30am-7pm
Open Today! Service: 7:30am-6pm
Gary Force Acura
Phone: (615)377-0500
http://maps.google.com/?q=1634%20Westgate%20Circle%2C%20Brentwood%2C%20TN%2037027