READ WHAT OUR CUSTOMERS SAY
Our family had a great experience purchasing a vehicle from Gary Force Acura in Tennessee. We made the trip from North Alabama, and it was well worth it. The entire sales process was smooth, efficient, and free from any high-pressure tactics.
Matt, our salesperson, was fantastic—professional, friendly, and respectful throughout. He answered all of our questions clearly, and communication was always timely. The sales team even helped get the paperwork started while we were driving up, which saved us time at the dealership and got us back on the road sooner than expected.
We were treated fairly and received ... Read More Google - Jul 8, 2025
Nice, easy transaction! Staff was friendly and even delivered the car to us! Doesn't compare to anyone else in the business.
Gary Force accurate is a wonderful dealership. Working with Lenny was a wonderful experience. This is our fourth car lease with him. And also the loan/finance department is extremely efficient. They know what they’re doing!
Unable to help with inoperable GPS Too busy to look at it. These Acura cars break way to often.
Very good experience. Cameron was our salesperson, he was very knowledgeable and informative. We called ahead and he had some Vehicles pulled inside to look at, so we wouldn’t be out in the heat. Very happy with the vehicle we took home. No issues at all will do business again!
Todd with Gary Force Acura was excellent to do business with, he delivered my vehicle excellent customer service experience!
Great service fast and efficient everything was great.
Grate service 10/10
I had a great experience purchasing the Acura RDX from Gary Force Acura. A special thanks to Matt, the salesman—he was exceptionally honest, caring, and kind. I truly appreciate all the effort he put in. Thank you, Matt!
Eric was great to work with when we were looking to buy a vehicle. It was a pleasant experience all through the process at Gary Force Acura. Hopefully we will be lifelong customers based on our first experience with this dealership and buying an Acura vehicle.
I recently purchased a new car at Gary Force Acura in Brentwood and traded in my old one, and I can’t say enough about the amazing experience I had with Eric and Trey! They went above and beyond to make the process smooth and stress-free. Trey handled all the pre-work paperwork the day before, so I didn’t have to wait around, which I truly appreciated. Both Eric and Trey were incredibly kind, professional, and made the entire experience feel calm and peaceful. They also offered me a very fair price for my trade-in, which made the deal even ... Read More Google - Jun 6, 2025
Chris, Matt and JB were fantastic to work with. This was probably the best experience that I’ve had purchasing a vehicle. They treated my husband and I like royalty. They took their time with my many, many questions and visits to the dealership; I never felt rushed. I highly recommend these guys and the dealership as well. It’s hard to find salespeople who understand their product as thoroughly as these guys do. I highly endorse the staff and the dealership.
From the first phone call until the final sale it was a pleasant experience. Eric is a good professional sales person. He always answered his phone or called me back very promptly. Tre in the finance Department also simplified the process. I drove 200 miles to purchase my vehicle. I would recommend this dealership…Gary Force Acura.
Matt, my salesman was wonderful and made my experience a wonderful transaction!! Everything went smooth and the communication back and forth was excellent. As I continued to be a part of Gary Force family then Matt is my guy!!
I just wanted to take a moment to thank Gary Force Acura and especially Joel Mayberry for his outstanding customer service. Joel has helped me on two separate occasions over the phone, and both times he went above and beyond to assist me—even though I was just a “random customer” calling in. His kindness, patience, and genuine willingness to help made a huge impression on me.
Joel is by far the most helpful customer service representative I’ve ever spoken to. He made me feel valued and taken care of, even without being an existing client at the time. ... Read More Google - May 22, 2025
Joel was very nice and professional. He kept me informed about my car, and he also told me what a great car I have which I already knew! I have always had great service at Gary Force Acura and highly recommend them
I genuinely cannot say enough good things about my experience here. I think the staff is what truly sold me on the brand. No pressure, no BS, no weird scripts, no baiting and switching. Just honesty and efficiency. Eric is incredible and it’s very easy to tell he is seasoned in what he does without being in any way “car salesman-y” Being from the NY/NJ region, I really can’t emphasize enough how much their upfront demeanors, integrity and forthrightness mattered to me. I also love my car - the ADX!!
Great experience. Very casual car purchase. Very patient and accommodating. Highly recommended. I worked with Tyler. Very nice young man.
My husband and I always keep our old cars FOREVER...Just recently sold the 1969 Pontiac Grand Prix we dated in! I wanted a new vehicle that was full of up-to-date safety, entertainment and connectivity features to make my life and driving safer and more enjoyable. WOW... Have I found the whole package in my 2025 Acura RDX! From the first "Hello" when I walked into the Gary Force Acura showroom for a look and test drive, Matt Randall, answered questions and addressed issues with respect and professionalism. He stayed in touch until I was ready to buy and helped ... Read More Google - May 15, 2025
Lenny at Gary Force Acura is fantastic. This our second MDX purchased with him. He had everything ready for me to “sign and drive” and I was so appreciative of that since time is precious. I recommend him and the team over there to help you have as smooth of a car buying process as possible! Thank you again, Lenny, you are wonderful.
It’s always such a pleasant experience at Gary Force Acura. This appointment, Jay was so friendly, helpful, and had my car done is less time than I expected! The entire staff is great!
I've been an Acura fan since I bought my first one at a Honda dealership. I bought second vehicle with Chris (he's amazing) The service department goes over and beyond to make sure my car is taken care of.
Problems occurred after the purchase. Acura owners manual is less than 150 pages. Compare that to my 2019 Honda Pilot owners manual that is over 725 pages. Info in manual is cursory with no reference to obtain additional info and ZERO detail to do any maintenance by the owner. I down rated the review by two stars for this and an additional star for the salesman's response to my request for getting more information. There is no factory printed or online service manual. Only option is to spend $30 per day for online access to get even the simplest maintenance details like how ... Read More DealerRater - May 5, 2025
Excellent customer service. Gary Force Acura rates high above any other car dealerships. We have purchased several over the last ten years and the experience here exceeded our expectations. Mike Lowe was very informative about every aspect In regards to the vehicle we were interested in including discounts we were eligible for. Trey made the financial experience part easy and was very thorough. This will definitely be our go to for future purchases.
Wanted to leave a quick shoutout to Matt Randall, who helped us with the purchase of my first “mom car”.. a lovely ‘24 MDX!! He was outstanding. Helped us generously through every step, super knowledgeable about all the specs of each vehicle we checked out, and incredibly helpful on the purchase logistics. Not only was he great at what he does, but super relatable and down to earth. Best car buying experience we’ve had! Thanks Matt, we love our vehicle!
The service center at Gary Force Acura always takes care of me and my vehicle. They diagnosed the problem and had it fixed as soon as possible. Thanks to Jay for keeping me informed during the whole process.
Luis is the best service representative at Gary Force Acura! He’s always kind and precise, making sure that we’re taken care of from drop off to pick up. He’s professional and is able to explain what the vehicle needs and the estimated time of repair. We will continue to give Gary Force business as long as Luis is there!
They are there to help with your car needs and very friendly
Checked me in early and finished the service an hour early.
Great experience, thank you for amazing service
I had an outstanding experience with Cameron and the whole team at Gary Force Acura. There was nothing hidden or unexplained - nothing snuck onto the numbers sheet at the last minute. Options were clearly explained and were exactly what they're supposed to be, options. We selected what made sense for us and passed on what didn't. That was the end of it the discussion, no pressuring us to get something we don't need. I will definitely be going back for my future automotive needs.
I would like to say my experience with Gary Force Acura was on a different level. This was my firt time considering the Acura brand. My salesman Mr. Terry Hill, explained that they didnt have the MDX TYPE "S" exterior color Urban Grey, interior color Azurite(blue) in stock and it is or will be available for purchase, when it arrived, but not for long, because of thr rarity of that color combination, so following his suggestion I place a deposit, I was reluctant at first, but Mr. Hill assured me that that was the best way to ... Read More Google - Apr 17, 2025
Eric Green and Gary Force Acura are absolutely the best! You will be taken care of by their incredible team.
Great service experience!
Our service advisor Jay was awesome!
Great service! Luis Roldan was my advisor. Car was done in a punctual fashion and appreciate the way he explained everything to me. You have made me a customer for life. Thanks.
Gary Force is the best around! Tyler, Trey, and Keb were all beyond helpful for our very first car purchase. Made the process so easy all the while being so kind and helpful! Only dealership we will ever be purchasing through!
My car went to 15% and I needed to get into the service to have the oil changed and everything checked before I went on vacation they worked me in and we’re able to fix my car and I really appreciate it.
Purchased my brand new ADX with Matt! What a great experience. I will be telling everyone to head there for their car needs. I appreciated the team’s openness and honesty. I left with the first ADX sold in TN and of course had to sign the ADX poster in his office! Huge shout out to Matt for guiding me along the way and keeping me posted on all the new info as it came out for this new model! I love love love my car!
Jay in the Service Center was great. Solid communication with me and flexibility when our car had to stay longer than expected due to our insurance being the delay. Once approved - it was only a 24 hour turnaround to complete the repair.
All the employees in the service department have always been very nice and accommodating. Anytime we have had to be there for service. This time, I was there for almost 4 hours. I work remotely and they have very comfortable cubbies. I was able to not miss any of my work while getting my car repair.
All the transaction was smooth from the beginining to the end. The sales rep, Mike was honest and respectful and we felt good about the car I purchased.
I had an absolutely fantastic experience at Gary Force Acura, thanks to the incredible service from Matt Randall! From the very beginning, Matt took the time to really listen to what I wanted and worked a miracle to put me in my dream car…the (Acura RDX) right off the showroom floor. Matt also kept me at my requested monthly payment. His kindness, professionalism, and deep knowledge of the process made everything smooth and stress-free. Not to mention, he’s got a great sense of humor, which made the entire experience even more enjoyable. I couldn’t be happier with ... Read More Google - Mar 31, 2025
Our sales rep Cameron was the best sales person we’ve ever had. The experience was world class and everyone should buy their vehicles from him.
My salesman Terry H was very friendly and knowledgeable about the vehicle I purchased , he explained to me the features in my car step by step…… I love my Acura.
I always get great and accommodating service on my 2017 Acura RDX at Gary Ford. They are polite and knowledgeable. Prices are fair (for Brentwood) and they take the time to explain any repairs or maintenance needed that were not part of the standard service. I highly recommend them for servicing your Acura.
Tony is the best! Clearly explained the work to be done and costs upfront. Car was ready to go right on time with no surprises.
Our experience with Chris was smooth and simple. Very pleased with our experience and excited to be apart of the Acura family. Loving my RDX
Service was excellent all around. When I arrived, the gentleman who checked me in was extremely helpful. This excellent service was carried out the whole time. I was even given a wonderful courtesy car to drive. Gary Force Acura goes the extra mile!
This was my first time visiting this location to have my MDX serviced. Jay met me in the service bay, walked me through what needed to be done, provided the cost estimate, and gave me an estimated completion time. Everything went smoothly—Jay was super friendly and helpful. I will definitely return to this location.
Jay did an excellent job ensuring the proper and efficient service of my vehicle. He was quick, polite, professional, and kind. Thank you!
From the purchase of my car to the service, all has been exceptionally professional. Would highly recommend this dealership to others.
Matt Randall was great during this process. He heard what I was looking for and never tried to pressure me into anything. He was knowledgeable and patient. Also Trey in finance made the process easy and painless.
Chris Moosekian at Gary Force Acura was an excellent salesperson for us. Because we ordered our TLX Type S, Chris constantly updated us along the way. He was extremely helpful & knowledgeable throughout the process. Also, Trey, that completed our paperwork, did a great job. We would definitely recommend Chris in the future for anyone looking for a vehicle.
Have had my vehicle serviced here since 2020. Always a positive experiance with friendly service that exceeds expectations. I had an appointment this week and completely forgot about it. I went in 4 hours after my appointment time and was taken in immediately and received a loaner vehicle. You can't beat that.
I went to Gary Force Acura for my first service and I met Joel Trail he is very helpful and cooperative during my car service and It was really very good experience
I brought my 2018 MDX here after purchasing it recently. The staff was very helpful, knowledgeable, and kind. I very much felt like I was in good hands coming here for the first time.
The Gary Force Acura service department is a pleasure to work with.
I had such a great experience in the Gary Force Acura service department thanks to Luis! My 2018 MDX had a glitchy instrument panel, and after running some diagnostics, we found out my battery was on its way out. The best part? The battery was still under warranty from a previous replacement, so Luis replaced it for me. He even did a software upgrade, and when I got behind the wheel, my MDX felt like new with some cool added features! Huge thanks to Luis for going above and beyond to take care of my car needs. You really made my ... Read More Google - Feb 27, 2025
Eric Green was awesome! We got a fair deal on our trade in and brought home a great vehicle for my wife. Highly recommend!
Repeat buyers - Hands down the best buying experience we have ever had for all 3 cars. Trey in Financing and Tyler on the Sales end this time. Both professional and fun to work with! Thanks again!
Great experience at Gary Force Acura! My sales representative was Lenny and he was great! Lenny was very kind, knowledgeable and his ability to make me comfortable and to explain all the car functions was invaluable. I looked at many other dealerships and Gary Force Acura was above them all. Every dealership needs a Lenny
Excellent experience. Was met by service advisor (Bryce) as soon as we drove in and service was completed ahead of schedule.
Great work. No pressure to buy from the sales staff. Very easy to work with
I had to get service on my now Acura at the last minute (my fault) before a long trip. The service department was astoundingly empathetic and helpful in working with me to find a time. When I arrived I was given a time estimate and that proved 100% accurate. Good coffee, cold water, comfy chairs - I’ll be back!
They were very friendly and didn’t waste my time.
We love Gary Force and Acura. They have great service are always friendly. Easy to schedule with solid service, communication and follow through.
Always a great experience at Acura. Service is friendly and always professional.
Terry Hill was easy to work with. Holler at him. Easy going dealership. Great customer service. Great buying experience
Eric was extremely helpful, honest, and easy to work with. I appreciate how easy and stress free the car buying experience was. Eric is a great asset to the Acura community.
Todd has now sold me two cars within a year. His service goes above and beyond. I highly recommend Todd and Gary Force Acura.
Outstanding customer service. Discovered an issue that was under warranty during scheduled maintenance, and resolved it immediately with no additional cost or wait time.
1634 Westgate Circle • Brentwood, TN37027
