READ WHAT OUR CUSTOMERS SAY
Excellent service and professionalism across the board at Gary Force Acura. Big thanks to David and Beau for educating me about the vehicle and making sure I had a great experience.
Everyone was helpful at the service department. They were fast and professional.
I got service done on my Acura. Has a nice waiting room and they were quick with my service. I will return for service in the future.
Great working with Sam to make our decision effortless. Very knowledgeable, friendly, and accommodating with every question my wife and I had throughout the entire buying process. Superb experience.
Great dealership! Have been respectful of my time and taken great care of my MDX.
Purchased a 2020 MDX last night and I have been completely satisfied with this whole process.From top to bottom this is the most professional team I have seen.We got a great deal and they covered every detail about the vehicle.If the vehicle is as good as the people that sold us ours,,we are Acura customers from now on
Lenny was amazing and made sure I was comfortable with every setting in my new car.
Nick in the service department was very helpful and explained everything. When I got there to pickup up my SUV, I was told it was being cleaned. The guys in service came in letting me know my car would be right out. Great customer service by everyone.
Nick was so awesome! They made it so convenient to have my car serviced there. Fast turn around and awesome communication. Thank you again!
Great customer service and the process of the vehicle purchase was easy and low stress. Really enjoying my newly purchased Acura.
Hands down, some of the best customer service I've ever experienced. I began my day of car buying with very low expectations for an enjoyable experience and was pleasantly surprised by Sam Lavendar and this dealership. I never once felt pressured or cajoled, my first time questions and hesitations were handled with respect and care and they made every effort to make the whole experience as smooth and painless as possible. I hope to never have to buy a car from anywhere else ever again!
I really appreciated the helpful, friendly and efficient salesperson Trey Butler. Other dealerships’ personnel were not as eager to please. Looking forward to my Gary Force Acura experience ahead.
Lee Hoppe and the management team at Gary Force Acura made my car buying experience so smooth and easy, actually enjoyable. I will definitely refer the dealership to family and friends. I will be back for future purchases.
Very friendly and the service was very good.
I have bought two cars from Gary Force Acura, and I don't believe that I could have gotten a better car buying experience from anywhere else. From my initial phone call to driving away with my new beautiful TLX, my salesman, Mike, was exceptionally helpful, kind, and courteous. He made sure my every car buying need was met, and made the process as quick and seemless as possible. Pair that with driving away with a beautiful, fun to drive TLX, that also has every luxury feature that you can imagine, along with Acura's reliability built in, and you have an ...
For maintenance of my vehicle. Acura and Mazda Excellent workers to work with and always accommodating for the needs of their customers. They always do a once over on your car and will let you know if more work is required then they will explain of it's importance and allow you determine if you what it done or not. Congrats to Joe Trail and his team!
We had a wonderful experience purchasing our Certified RDX SUV from at Gary Force Acura. Lee Hoppe, our sales associate, found the car we were looking for and called us immediately when it was traded in. We absolutely love it - drives great and Lee has already followed up with us to make sure we are happy. We look forward to working with him in the future.
My wife and I were researching SUVs, looked at several different cars and dealerships, and decided to buy from Gary Force. We had a 2008 Acura RL and liked it. We bought a 2018 Acura RDX for my wife's use. She loves the car, already familiar with Acura. Eric was our salesperson. He was excellent! Eric is very experienced and knowledgeable. There were a few minor issues with the car, and he handled everything for us, working with his Service Department. We settled on a fair price, printed all service records and a Carfax report for this one owner car serviced exclusively ...
Todd Murray (sales) and CJ Mohler (finance) was the absolute best! The entire process was seamless! Definitely would recommend to ANYONE!!!
This is how you buy a car. Gary Force Acura was very easy to work with during the purchase. We performed our own research and requested quotes from four dealers. We did not shop the quotes so no one received an advantage. Gary Force Acura beat them all.
Going to Gary Force Acura was a dream! Lenny Krakauer is your guy. He's honest, knows everything about the cars, not pushy, and overall JOY to work with! Amazing customer service! Thanks GF crew.
Scheduled Maitenance appointment online hassle free. Showed up for my appointment, met with Nick who made the process as smoother than I could have ever imagined. Was warm and inviting answers all my questions and did a great job getting me back on the road quickly and safely.
Always receive professional and excellent service!!
My daughter’s ILX needed a headlight replacement and I took it in without an appointment. The Service Adviser asked if I needed anything else and i mentioned it would be back in soon for timing belt replacement and the oil life was at 30%. He said he would mention it to the Technician. After a reasonable wait and a very reasonable repair cost, my Adviser said the Technician actually checked the condition of the belt and reported it looked great. Great news for a car with 102,000 miles. And no charge for the inspection. Another reason we just bought a 2020 MDX.
Excellent workers to work with and always accommodating for the needs of their customers. They always do a once over and will let you know if more work is required then they will explain of it's importance and allow you determine if you what it done or not. Congrats to Joe Trail and his team!
Our salesman, Todd Murray, was excellent. He negotiated well and in good faith, brought our new car to us, communicated promptly, and quickly made sure a repair was made to the car after we detected a minor issue while test driving. Great service!
This was my 3rd car from Gary force acura. top notch dealership My salesman was great My finance officer was very thorough and professional
Thanks to Sam L. for helping us get a new Acura
The team at Gary Force Acura was absolutely top notch. They treated me with respect and full transparency throughout my purchase experience. I highly recommend purchasing from them.
I Highly Recommend Gary Force For All Your Acura Needs.Service Dept Was Friendly And Tim Kept Us Updated On Process.Was Done In Timely Manner. Great Service.
Gary Acura and staff did a great job repairing my vehicle.
Gary Force service dept has always done a great job and the service writers are very professional and nice. No complaints at all.
.The service was excellent. Nick was very professional and accommodated the timeline quicker than anticipated. Much appreciate the ride and pick up to the mall.
Excellent experience. Just leased my second Acura from Gary Force Acura in Cool Springs. The sales dept and service dept are both excellent. My salesman was Peter Corey and I highly recommend him.
Just bought my 3rd car from Gary Force (Mike Lowe), and once again it was a great experience. They make if hard for me to consider going elsewhere.
I recently leased a 2021 Acura RDX and I cannot express how easy the process was. My salesman, Lenny, was transparent and not pushy and really took his time explaining information and answering my questions. From arriving to departing all the staff was nice. I would highly recommend checking them out for your new and used car needs.
Excellent experience purchasing my new car here. Lenny was very helpful and knowledgable. Thanks for the help.
Salesman Lee was awesome .We traveled from Memphis to get our vehicle, he had it sitting on the showroom floor with drive out tags already to go!!
I recently leased a 2021 Acura RDX and I cannot express how easy the process was. My salesman, Lenny, was transparent and not pushy and really took his time explaining information and answering my questions. From arriving to departing all the staff was nice. I would highly recommend checking them out for your new and used car needs.
I love working with everyone at Gary Force Acura. This week I just got my 3rd MDX and all three times I have had outstanding customer service from Robert Hunter - Sales/Finance Manager at Gary Force Acura. Being that it was my 3rd MDX, Robert remembered exactly what I was looking for in the MDX and couldn't have made the deal go any better than he did.He made sure I was happy with the vehicle and showed me everything I needed to know on the newest 2020 MDX. Efficient with all the paperwork, always answering all my million questions, ...
Love this dealership! So helpful and friendly! Excellent service! Honest info about your car and what service is needed.
I bought my Acura MDX in 2012, and for the past 8+ years, I have had its service done at Gary Force Acura. Eight years, and every single time they've been professional and courteous. I always request a loaner car, and it's there and clean and ready to go. They keep me updated during the service, and they don't suggest unnecessary services. My car is running just as good now as it did when it was brand new. My next car will be another Acura from Gary Force.
Another great experience with Gary Force Acura and Robert Hunter!
Àlways great service.
2nd car we've bought from Eric, will definitely go back to him when we're in the market again.
Just bought my 3rd car from Gary Force (Mike Lowe), and once again it was a great experience. They make if hard for me to consider going elsewhere.
Samantha was super helpful and kind. Kept me updated on things going on with my car. I was able to go right after work and wait while my car was being looked after.
This would have been an Excellent experience but one of the reason for my Visit was finding a replacement Light Cover for the interior driver side door. They completely forgot to address that and focused on the more costly services. The Dealership is far from me so one wants to maximize every visit. When I called about the missed issue the rep I spoke to was very passive about It. He offered for me to purchase item and ship it at a cost to me. Considering they had noted this in their Notes and admitted forgetting about it they could ...
My experience was great at Gary Force Acura. Mike’s energy was magnetic ,he was very thorough in explaining things to me. He even hand delivered the car to me in Huntsville Al. This was the best costumer service I’ve ever experienced.
All of the staff at Acura are super friendly and knowledgeable. Robert helped my husband and I find the perfect RDX A Spec. It is an absolute dream! Highly recommend this location! Especially with all of the things going on right now with COVID-19, everyone wore masks and made sure everything was sanitized. If we wanted to test drive a car, Robert just handed us the keys and let us drive. The whole process of finding the right crossover was such a breeze.
Ask for Sam Lavender, he knows Acura’s. Especially the RDX. I am very happy with my purchase and will definitely choose Gary Force in the future
Tim was fantastic!!! Got my car done quickly and was super helpful!!! Will definitely be back
The service was great, and they kept me up to speed all along the repair process.Will always use them with my Accura.
Excellent professional staff. Sam, our sale rep , was very knowledge of the product took time to explain all the operational functions of the vehicle in great detail. He was easy to work with and spent a great deal of time with us. He provided outstanding customer service. Without question were had an excellent buying experience.
My experience was great at Gary Force Acura. Mike’s energy was magnetic ,he was very thorough in explaining things to me. He even hand delivered the car to me in Huntsville Al. This was the best costumer service I’ve ever experienced.
I love my Acura TLX!!! My sales guy, Lenny was Awesome! He sat in my car with me and gave me a tutorial session on how to use everything. He was so helpful and very knowledgeable.
My 2019 RDX had a factory recall and needed to be repaired at the dealership. I could not go there due to the Pandemic. My salesman, Peter Corey picked up my RDX and returned it after the repairs. He went above and beyond to help me. Outstanding Customer Service
As always, tbank you for your detailed attention with our car. Thanks for helping with connecting my contacts in the phonebook. Also, it is very hepful to have the lock on the driver's side open all doors.We appreciate Gary Force Acura.Larry and Judy Beard
Excellent service. Efficient, friendly, and professional. Kudos to the entire staff!
I live Acura ..Everyone is friendly and helpful. Kurt is the best fi nance man ever and my car salesman Eric is better then yours.
This would have been an Excellent experience but one of the reason for my Visit was finding a replacement Light Cover for the interior driver side door. They completely forgot to address that and focused on the more costly services. The Dealership is far from me so one wants to maximize every visit. When I called about the missed issue the rep I spoke to was very passive about It. He offered for me to purchase item and ship it at a cost to me. Considering they had noted this in their Notes and admitted forgetting about it they could ...
Eric Green at Gary Force Acura was excellent. I've been having an Acura serviced there since 1998. It came time to replace a vehicle and Eric found the perfect option within a day. The sale was as smooth a process as I could've hoped for.
Easy appointment on-line and hand-off at the dealership. Kept me informed when a problem arose so I could manage my day. They have kept my Acura TL running for 20 years!
Joel Trail and his outstanding service team came through for me again. I had a couple of different issues going on, and both were resolved quickly and with attention to detail. The entire team did a super job taking great care of me and my TLX. These guys are true pros!
These guys are always the best!
Had an a1 service was great I just wish they had a shorter wait time maybe 1 hr
All associates were friendly, knowledgeable, and worked hard to provide us with optimum customer service, and the deal we felt comfortable with. We have been long term customers and will continue to be.
1634 Westgate Circle • Brentwood, TN37027
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Gary Force Acura
1634 Westgate Circle • Brentwood, TN 37027 Get DirectionsGary Force Acura Pre-Owned
3030 Mallory Lane • Franklin, TN 37067 Get DirectionsToday's Hours:
Open Today! Sales: 8:30am-7pm
Open Today! Service: 7:30am-6pm
