Jay did an excellent job ensuring the proper and efficient service of my vehicle. He was quick, polite, professional, and kind. Thank you!

From the purchase of my car to the service, all has been exceptionally professional. Would highly recommend this dealership to others.

Matt Randall was great during this process. He heard what I was looking for and never tried to pressure me into anything. He was knowledgeable and patient. Also Trey in finance made the process easy and painless.

Chris Moosekian at Gary Force Acura was an excellent salesperson for us. Because we ordered our TLX Type S, Chris constantly updated us along the way. He was extremely helpful & knowledgeable throughout the process. Also, Trey, that completed our paperwork, did a great job. We would definitely recommend Chris in the future for anyone looking for a vehicle.

Have had my vehicle serviced here since 2020. Always a positive experiance with friendly service that exceeds expectations. I had an appointment this week and completely forgot about it. I went in 4 hours after my appointment time and was taken in immediately and received a loaner vehicle. You can't beat that.

I went to Gary Force Acura for my first service and I met Joel Trail he is very helpful and cooperative during my car service and It was really very good experience

I brought my 2018 MDX here after purchasing it recently. The staff was very helpful, knowledgeable, and kind. I very much felt like I was in good hands coming here for the first time.

The Gary Force Acura service department is a pleasure to work with.

I had such a great experience in the Gary Force Acura service department thanks to Luis! My 2018 MDX had a glitchy instrument panel, and after running some diagnostics, we found out my battery was on its way out. The best part? The battery was still under warranty from a previous replacement, so Luis replaced it for me. He even did a software upgrade, and when I got behind the wheel, my MDX felt like new with some cool added features! Huge thanks to Luis for going above and beyond to take care of my car needs. You really made my ...

Eric Green was awesome! We got a fair deal on our trade in and brought home a great vehicle for my wife. Highly recommend!

Repeat buyers - Hands down the best buying experience we have ever had for all 3 cars. Trey in Financing and Tyler on the Sales end this time. Both professional and fun to work with! Thanks again!

Great experience at Gary Force Acura! My sales representative was Lenny and he was great! Lenny was very kind, knowledgeable and his ability to make me comfortable and to explain all the car functions was invaluable. I looked at many other dealerships and Gary Force Acura was above them all. Every dealership needs a Lenny

Excellent experience. Was met by service advisor (Bryce) as soon as we drove in and service was completed ahead of schedule.

Great work. No pressure to buy from the sales staff. Very easy to work with

I had to get service on my now Acura at the last minute (my fault) before a long trip. The service department was astoundingly empathetic and helpful in working with me to find a time. When I arrived I was given a time estimate and that proved 100% accurate. Good coffee, cold water, comfy chairs - I’ll be back!

They were very friendly and didn’t waste my time.

We love Gary Force and Acura. They have great service are always friendly. Easy to schedule with solid service, communication and follow through.

Always a great experience at Acura. Service is friendly and always professional.

Terry Hill was easy to work with. Holler at him. Easy going dealership. Great customer service. Great buying experience

Eric was extremely helpful, honest, and easy to work with. I appreciate how easy and stress free the car buying experience was. Eric is a great asset to the Acura community.

Todd has now sold me two cars within a year. His service goes above and beyond. I highly recommend Todd and Gary Force Acura.

Outstanding customer service. Discovered an issue that was under warranty during scheduled maintenance, and resolved it immediately with no additional cost or wait time.

Mike Lowe provided the best sales experience we have had purchasing from Acura! He made it extremely easy, provided many buying and financing options, and delivered our new car when we couldn’t get to the dealership! 3 weeks after purchase, he is still taking our calls and helping with questions. Thanks again Mike for your help sir!

Great experience with Todd and Trey. Todd was responsive, easy to reach, and very knowledgeable. We financed, had our car delivered to South Carolina, and they even handled our trade in. Highly recommend working with them.

Took care of ALL my car issues Liz was awesome

Our salesman, Lenny was fantastic! He was so patient with with me. He worked up info on 3 different vehicles, comparing lease vs sale on 2 of them. I was not able to arrive until 530 and he stayed until 8pm to complete our paperwork. He even insisted on helping me learn the features and personalized my new car.

We recently purchased an Acura from Gary Force Acura, and the experience was outstanding! Our sales consultant, Matt Randall, was exceptional from start to finish. He took the time to understand our needs, patiently guided us through our options, and provided honest, knowledgeable advice without any pressure. Matt’s attention to detail and genuine care made the entire process seamless and enjoyable. We’re thrilled with our new Acura and can’t recommend Matt and the team at Gary Force Acura highly enough. If you’re looking for a great car-buying experience, Matt is the one to see!

We had a wonderful experience due to Matt Randall our sales person. He was not pushy and very informative. He knows his stuff and you could tell he had good intentions while helping us. It truly made the whole process start to finish very enjoyable. I would highly recommend asking for Matt when you get there

Wonderful experience! With the salesman and especially the business finance manager! Thank you!!

I have been the recipient of Gary Force Acura’s exceptional service and customer relations for 40 years, no previous experience ever began to compare.

This is my second vehicle from Gary Force Acura and the car and service experience are fantastic!

Todd is the best! This is the 3rd Acura I have bought from Gary Force and 2nd from Todd. He has always gone out of his way to make sure that I am happy and he will do everything he can to make sure you get the best price. The buying process is easy and smooth. Thank you again for the great experience!

Have been using Gary Force for all my service needs for the past 9 years. Pricing is competitive. Tim Durbin is a wonderful service manager being that my needs are met to my satisfaction. My car is returned to me in better condition than I left it and spiffy clean. Thankyou Tim and the rest of Gary Force service team!

Our salesman Chris, even greeted us. It was a great experience. The only thing was we had to call them to check on our car, it was getting late in the day. Upon pick up they couldn’t find the paperwork. Everything else was excellent, thank you.

Everyone at the dealership was pleasant, professional, and helpful answering our questions throughout the process from the moment we drove onto the lot until we drove away in our new car. It truly was the best car purchase I've experienced. Highly recommend this dealership. Ask for Tyler

I picked up a new 2025 Acura MDX this week and I wanted to take a moment to recognize folks that helped me. My first Gary Force Acura purchase was in 1994 and we have purchased many new units over the years (I have lost count). Eric Green and Kurt Finley are wonderful representatives of your organization. They are Honest - Sincere - Knowledgeable- and Professional and make the process a little easier. Trey Butler handled the closing process flawlessly. In Business; I have had opportunity to interact with other local dealerships including Cadillac and Lexus and while they have some positives; ...

Luis, our sales consultant, was excellent and really answered all our questions, and took the time to ensure we were happy with our purchase. A fantastic experience all around at Gary Force Acura Cool Springs including sales and financing! Will definitely come back!

Best car buying experience! Todd Murray made the entire experience so easy! Highly recommend Gary Force Acura❤️

Tyler was truly a standout sales representative during our visit to Gary Force Acura. From the moment we met him, it was clear that he genuinely cared about providing us with a great experience. Tyler’s extensive knowledge of the truck we were interested in was impressive—he confidently answered all of our questions and provided detailed explanations about the vehicle’s features, performance, and benefits. His passion for his work and his expertise really shone through, making us feel assured about our decision. What sets Tyler apart, though, is his personable and down-to-earth approach. He wasn’t just trying ...

I had the pleasure of working with Matt at Gary Force Acura, and let me tell you—this guy is the real deal. No pressure, no nonsense—just a genuinely pleasant experience. Matt’s got a chill California vibe and somehow manages to balance being a drummer, photographer, and car guru all in one. Shopping for a car with Matt felt more like catching up with a talented friend who also happens to know everything about Acuras. Matt’s a great guy.

Lenny was a pleasure to work with. Very product knowledgeable and no pressure sales.

Mike Lowe is the Best!

I bought a 2021 Acura SH-AWD TECH w/approx. 18K miles and love it!! Gary Force Acura Team were professional, friendly, caring, made it easy and a smooth transaction, great vehicles at great prices. Gary Force Acura is truly the best! Highly recommend for your next vehicle whether new or used!

Chris was wonderful. The whole experience was fast and efficient!

most efficient experience!

We went to the Gary Force Acura dealership to look at the new MDX. We currently own an RDX and love the reliability of the Acuras and Hondas. Matt Randall, the sales representative, greeted us immediately and showed us multiple models of the new 2025 MDX. He was very knowledgeable about all of the features, explained them to us and answered all of our questions. We ended up purchasing a 2025 MDX Advanced and it is beautiful! Everyone at Gary Force were friendly and professional.

I have bought 3 Acuras from Gary Force over the past 20 years. The dealer and service has always been exceptional. They make sure that everything is taken care of and their integrity is unsurpassed. I have always been very happy with Gary Force Acura’s staff, vehicles and service.

Luis Rollan he was very professional and knowledgeable he was great

I've owned my 2018 Acura RDX since new, and I'm thrilled to report not a single issue until recently, when a transmission problem arose. Acura's extended warranty coverage on this part has impressed me, showcasing their commitment to quality. Gary Force Acura exceeded my expectations in addressing this issue. From initial contact to resolution, their team demonstrated exceptional courtesy, professionalism, and communication. Regular updates kept me informed throughout. The cherry on top? They provided a loaner vehicle during warranty work – a rare courtesy in today's industry. I can’t say enough good things about the service department.

We have always received top notch service on our Acura and the staff treat us with courtesy and respect. Tony is very knowledgeable and extremely pleasant to work with. The complimentary car wash is a nice touch. All of these things differentiates and elevates the service experience at Gary Force Acura.

Always a great experience at Gary Force Acura! Thanks to Lenny (sales) and Tim (service) for always taking care of me!

Our experience with Chris M. at Gary Force couldn't have been smoother! He was friendly, extremely knowledgeable, and put me totally at ease as we made the decision to purchase our first Acura. He gave me a wonderful lesson in all of the tech aspects of the car before I drove away - I felt completely confident and that made it so much more fun! We'd work with him again in a heartbeat and wouldn't hesitate to send our friends and family his way. Great guy! Great dealership! We're very happy with our purchase of a 2025 ...

We just bought a 2017 GMC Acadia from them yesterday and the whole entire experience was “not a typical dealership experience”.. Luis (our salesman) was kind, patient and did not hover.. from him, the test drive, the finance guy Trey, it was a really great experience!! They don’t try to screw you over whatsoever! We found them by random from an online search for an Acadia.. we will definitely purchase from them again!! Thank you Luis, Trey and the entire crew there!! Top Notch experience!!

Chris was outstanding! Helped us get exactly the car we were looking for!

One word to describe our second experience leasing an Acura from Gary Force Acura - “seamless!”. The entire process was professionally and ethically handled. Mike Lowe and Trey Butler explained my options in detail. They were transparent with any deals and options and ensured I was satisfied before committing to leasing. Later, my wife and I talked about how good we felt dealing with Gary Force Acura. We also recommend Gary Force Acura to our friends that may be interested in buying or leasing a car. Kudos to Gary Force Acura. In the future, we will return.

Always great experience! Joel, Tim, and Terry are the best!!

Love the service at Gary Force Acura. Casey and everyone on the service team goes above and beyond to accomodate my auto needs!!

Great service and customer service!

Well managed and it shows in everything they do and say.

It was a pleasure to work with Chris Moosekian. I requested him based on other positive reviews that caught my attention. After a brief phone call expressing my specific needs, we communicated via text and email to facilitate the purchase of our new MDX. He went above and beyond in delivering the vehicle, which was appreciated with our busy schedules. ⭐️ ⭐️⭐️⭐️⭐️

We love the Gary Force Acura Dealership and service Dept in Franklin TN. They never fail to come through for us each time, even when they’re really busy. We love to work with Tim Durbin who is always professional, polite and gets the job done. Actually everyone we deal with at this location is excellent. Visit this dealership and you won’t be disappointed!

Hands down the best car buying experience i have ever had Todd worked with me every step of the way and went above and beyond. For sure a customer for life

Awesome awesome awesome

Scheduled routine maintenance and it was a great experience. Casey met me when I pulled in, explained what service included and kept me informed of what was needed and when service was complete. Casey also explained everything really well and showed me a few things I didn’t know in my vehicle regarding tire pressure. I’m always pleased with the service at Gary Force Acura.

It was a wonderful experience, working with Chris, my salesman at Gary force Acura. It is a very professional dealership, and I encourage anyone purchasing a car there.

Tim Durban is the BEST! The whole crew has been great, as has my own customer experience with service.

Had my recall service competed in the expect time frame. Joel was very friendly and informative.

I started my car search at the local Honda dealer looking at a Civic Hatchback. That dealer had thousands of dollars in "dealer options" stacked on top of the MSRP. They refused to sell me a car without the. I found out that ALL the area Honda dealers did this. These add ons made the cost of a Civic near the same price as a new Integra. So I went to Gary Force. Todd Murray greeted me and was not your stereotypical high pressure "what can I do to put you in this car today" sales ...

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I can NOT say enough about them! David, Chris, and Jeff went beyond my expectations. Not pushy at all, not fake car sales friendly but genuine. There was a little concern on something, they got right on it and exceed our expectations! I have bought several cars over the years, never have it a “bad” dealership however; for the first time I can definitely say they will be the first place I go to in the future! THANK YOU, Hendersons

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