2021 ILX

We had a wonderful experience working with Lenny at Acura of Cool Springs. Great guy, beautiful cars and they offer excellent service and follow through as a dealership.

Chris Moosekian was more than helpful with my purchase at Gary Force. He was kind, patient, thorough, respectful and extremely knowledgeable! I purchased a 2023 TLX Type S and I am so in love with it! He helped me decide between leasing versus buying and even opened my eyes as to why a car was a better fit for me over an SUV. I never felt any pushiness while we were working together, and I even felt very relaxed. I’m SO happy with my decision to work with Chris and purchase at Gary Force Acura!

Leased a new Integra from Gary Force Acura and I couldn’t be happier. Every single person I spoke with at the dealer were courteous and professional. Todd (my sales contact) was extremely easy-going and friendly. I have had some rough experiences at dealerships in the past, but Gary Force Acura is the real deal. Call Todd, you won’t regret it.

Although very new, are sales agent Luis was very nice, and was knowledgeable about the car we bought. He organized the whole sale to make the whole process very smooth. Everyone was nice. Beau was very patient with instructing me on all of the technology.

Tim Durbin my Service Advisor for what is now my 5th MDX is hands down the biggest reason I continue to do business with Gary Force Acura! My salesman Eric Green did well, but now most of my dealings are with Tim. He is always on top of what my car needs and makes the servicing of my vehicle as simple as it can be. Thanks Tim!!

Professional and supper nice people

We're had a good experience with Gary Force Acura and easy to deal with plus end up of buying car that day. Todd the salesman was ready helpful plus the next day my Daughter even when back the to buy the another car with same salesman.

When it is time for major maintenance, I always take the car to certified repair locations. I have always appreciated Gary Force service staff and mechanics.

The staff at Gary Force are friendly and knowledgeable. My loaner car was spotless and the service on my car was finished before the time they’d estimated. The entire experience of getting a car serviced was swamp and delightful.

Hands down the best customer service. Gary Force Acura sets the bar high. They take pride in their products (Acura) and service them with a high level of standard.

The salesman and service is good. However, I brought the 2021 RDX Sport. The brake system is not good and it makes a loud squealing noise every time I back up. I have complained about this for almost 2 years and I get the same answer that the new brakes are not available. I don't feel safe and not happy with having to deal with this issue for so long as if no one cares about my issue. I paid alot of money for my car and I am not satisfied with having a new care that sounds so terrible.

Excellent service and attention to details. Highly recommend Gary Force Acura! Love my MDX!

Tim Durbin -helped schedule my service appointment-once I arrived at my scheduled time Tim was ready and took my information and covered everything that would be done -then lead me to the service center waiting area -the service was timely and I was informed of all issues and concerns-Great service-I wish all of my interactions with other businesses went this way-

I couldn’t have asked for a better experience, start to finish! Thank you.

Great service. Ladies at front desk are friendly

friendly and quick service. fully satisfied

Prompt, courteous and efficient + communicated at every step. Could not have been a better experience. Thanks especially to Liz and Chris.

Great experience and Todd our salesman was fantastic.

Mike Lowe is one of the very best. He made the car buying experience enjoyable for my family. His knowledge and service is top notch. I would highly recommend him!

Exceptional! Todd Murray made this car buying experience truly pleasurable. No pressure, informative, professional, pleasant sales associate to work with.

Great service!

Always have a good experience when bringing my MDX in for service. Have there been glitches? yes, but always rectified to my satisfaction. The only disappointment I face is the service cost. I know I am not aware of all factors that make up this category but thought you should know. The most important thing for me is my trust in your competent service delivery. You have it! Thanks for being there for us who need you, especially when you have a ten year old car.

As a long time Gray Force customer, I am continually impressed with the excellence of the service department staff. Tony, Tim and Lance, always take care of my vehicles and I am continually impressed with their attention to detail. Gary Force goes the extra mile in the top notch quality of their service AND communicating reminders of upcoming appointments, updates on status of the work in progress, finishing work on time and follow up after any service to make sure I am satisfied. Thank you!

Always a great experience! Kind and helpful employees, never had a problem with my service here.

I am on my second Acura and the service department just keeps getting better. Lance did an awesome job for me yesterday. I highly recommend for sales and service.

Went to the service dept to get wiper blades for my older acura,Jim had them to me in less than a minute, Andy had them installed in less than 5 minutes. In and out in less than ten minutes.Great and courteous Service.Highly recommended

Lenny K. was fantastic to work with. We came in after work later in the evening and he along with the entire staff worked diligently to make the car buying process fast and easy. Lenny hung around well after dealership hours to walk us through all the features and technology in our new Acura before we left the lot. Will definitely be back and will encourage others to visit Lenny and the team at Gary Force. Best in class service!

This is for the sales floor only. (The service dept is another story.) We had a great experience with Todd and would definitely call him with any further car needs!

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There is no substitute for relationship. It builds trust in both directions, which takes the stress and worry out of a major purchase decision. It leads to a win-win for both customer and dealership. I have that with Lenny Krakauer and Gary Force Acura.

I had a great car buying experience at Gary Force Acura, Chris was friendly and honest. Didn't try to high pressure me into buying a vehicle. Was understanding when I said that I wanted to look a few more trucks before I decided what to buy. I can honestly say that my first experience at Gary Force was the best car buying experience I have ever had. Thank you so much for all your help on my truck purchase.

This dealership is trustworthy. The salesman Lenny was very knowledgeable and helpful.

Eric Green was truly Mr Patient. He was a delight to work with and I love my new RDX!

This is our second purchase from Trey Butler and third purchase from Gary Force Acura. Trey goes above and beyond to help us feel comfortable during the purchase process. Cannot recommend this dealership and Trey enough!

I had a great car buying experience at Gary Force Acura, Chris was friendly and honest. Didn't try to high pressure me into buying a vehicle. Was understanding when I said that I wanted to look a few more trucks before I decided what to buy. I can honestly say that my first experience at Gary Force was the best car buying experience I have ever had. Thank you so much for all your help on my truck purchase.

Everybody was informative and great to work with and it was a good experience. Lenny was great finance was good to thank you great experience.

Professional and courteous !

Thanks, good job with the service.

We met Mike Lowe when we bought our first Acura a 2007 and when we bought our second Acura we again asked for Mike and he helped us through the process. And now we have purchased another Acura and again when we were ready we asked for Mike and he helped us again. When we set up an appointment to meet Mike he had a vehicle picked out, that based on what we told him we were looking for, for us when we got there. Well it was exactly what we wanted and we ended up buying that vehicle. Mike is ...

I always receive the best service at Gary Force Acura. Tim is awesome. I have purchased three cars from Gary Force Acura and they are my preferred dealership

After a LOT of research on small SUVs I landed on the RDX. I shopped on Cars.com and found a few, but none locally. I knew Gary Force was one of the only dealers in the area, so I visited them and let them know what I was looking for. Todd and Jeff were honest that they didn't have what I was looking for, but that they would keep an eye out and try to find it for me. Todd still answered all my texts about different RDXs and other cars I found online. He was so helpful ...

Always great service.

I had a great experience with my recent purchase. Trey Butler was phenomenal. He was so responsive and helpful in ensuring I was able to secure the vehicle that I wanted.

Great service from Sales to Finance. They make car buying painless. Eric Green is the best.

Todd was great! Gary Force Acura made the 3 hour drive to finalize paper work late in the evening a fast and quick process. Car was clean and fueled up when we got there. Couldn't ask for a better experience!!!

Your service department was awesome. The experience was professional, friendly and courteous! The process of obtaining a loaner vehicle was very easy. Thank you for the exceptional visit.

I was very pleased with my experience buying a car at Gary Force Acura and working with Eric Green. The process from start to finish was hassle free. I also greatly appreciated the efficiency of the process because I had a loan already and they were able to provide even better financing due to the certified used car status. I would definitely recommend Eric Green and Gary Force Acura.

I alway get the greatest service for the vehicles i buy for them this is my second vehicle i bought from them and they have always kept them in tip top condition

Trey Butler was very knowledgeable and great to work with. We looked at many different vehicles at multiple dealerships and most of the sales associates we spoke to had remarkably poor knowledge of the vehicles. We had one associate at another dealership tell us “I’ve never even sat in this model before”. Trey knew every feature, function, and button on our vehicle and made us feel assured that we bought the right vehicle from the right person.

This is our second vehicle purchase from Gary Force Acura and Mike Lowe! Mike's knowledge and desire to match your vehicle wants and needs with the perfect vehicle is second to none. Mike Lowe is excellent at what he does, and his superior Customer Service is so appreciated! Again, we are very pleased with Gary Force and Mike Lowe's excellence!

Friendly, professional, knowledgeable and responsive. A positive experience

Eric was excellent! Thank you so much. And I love my new car❤️

The service department team at Gary Force Acura is top drawer. They are great to work with and very helpful in maintaining my MDX.

Quick friendly and professional at the parts counter and were able to have most of what I needed in stock and ordered the remainder and had it in within a couple days.

People in service we’re professional and very friendly.

We had a wonderful experience purchasing a vehicle from Gary Force Acura. Our salesperson, Chris M., was absolutely fantastic. He was extremely helpful, knowledgeable, and very upfront about everything. There were no cheesy or sleazy sales practices that I've encountered at other dealers. The same goes for our experience with the finance person, Miss Ann. She offered straightforward options without trying to slide something past us. I definitely recommend Gary Force Acura to anyone in the market for a new or used car.

Was visiting Nashville and had a problem with alternator belt. Very stressful situation being from out of town. Went to the Service counter and Liz took great care of me. Needed to keep the car overnight to get a part but gave me a loaner so we could continue our plans in Nashville. Car fixed the next day and drove home. Very clear explanation of the required repairs and costs. Liz was very personable and pleasant. Excellent service!!

This is a great place, they have best service, Tony was very helpful.

It was a pleasure buying my first Acura at Gary Force Acura. They provide excellent customer service. Tyler kept me informed on the arrival of my new car and was really helpful throughout the purchasing process. Anne made the purchasing procedure simple. She provides amazing customer service and was quite helpful when we were filling out the papers. Thank you guys!!!

Chris Moosekian & CJ Mohler made our whole buying experience special! They were efficient, professional and SO pleasant & accommodating! They made us feel they were sincerely interested in us as people, not just a potential sale. We hadn't shopped for a vehicle in some time, so were unsure what to expect. It was actually fun with them. The nature of the transaction made it a long process, but I didn't notice the time because we were so comfortable & could tell they were doing everything to keep things moving along. Thank you for helping us to get ...

This is my fourth purchase from Gary Force Acura and as usual they are very professional and customer oriented. Mike Lowe is very helpful and a great salesperson. I highly recommend doing business with this dealership.

Just bought a 2019 Acura MDX And Chris M. Was our salesman. When I say he was incredible I am not just saying that. From the test drive, to the time waiting in his office. He was exceptional and made the aspect of spending money FUN! Lol He knows his stuff and he has a personality that shines. CJ the finance manager was amazing as well. They took great care of us and I could not be happier to be a part of the Gary Force family! Thanks for the awesome experience

We purchased our new MDX from Gary Force Acura since 2014. The sales experience was excellent! Since the purchase, they have performed all the maintenance including tires. I can honestly say, they have been excellent in every category. Just turned 185,000 miles and the SUV still runs like new! An exceptional dealership!

They were willing to work with us on our trade. Our salesman, Trey, was so nice and stayed an hour-and-a-half beyond quitting time to get the deal done.

Chris was great to work with start to finish. Highly recommend Gary Fore and their crew especially Chris.

I have had my cars serviced at Gary Force Acura since 2005. I rate them as the best service department in the area. Great customer service

Trey made our car buying experience so pleasant.

Eric is the absolute best and so easy to work with! I’ve purchased 3 cars now from him and he takes care of everything ahead of time so I come sign papers and on my way. Eric is the man!

Always great service at Gary Force! Love my Acura MDX!

We worked with Lenny and he was an absolute joy to work with. He answered every question and went above and beyond to make our buying experience excellent. We would highly recommend this dealership.

I have bought several vehicles from Mike Lowe. He is open and honest. Easy to work with. I appreciate the professionalism of Mike and the Dealership. I will buy my next car here .

Excellent service, pleasant and courteous staff. Nice waiting room with drinks and snacks and reading materials. We have been doing business with Gary Force since 1988. Would like to get long time customer appreciation, like giving free or discounted windshield wipes, key batteries. Tim in the Service Department is excellent. Best of the best!😇 Thank you. Saramma George.( Mrs. John George)

Service department are very friendly and helpful

Very personable and professional-service issue fully explained

The staff is great. Friendly, knowledgeable, engaging. Tim Durbin is the best! He always take care of us, working with us on scheduling, communicating effectively. We’ve purchased multiple cars from Gary Force and plan to purchase more in the future.

Always done right in a timely manner. Super friendly staff